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FAQ Main Page > Cloud Server

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View Questions by Category: API (0) Reliability (4) Security (8) Data Transfer (3) Software Template (9)   Browse "Cloud Server" Questions 23 questions found in this category: How do I send e-mail from my ReliaCloud Server? Outbound email doesn\'t reach its destination, or is rejected / dropped by default.  ReliaCloud has an access-list at the router which prevents outbound SMTP (a.k.a. the email port).  This configuration is ...... Last Update: 2010-01-11 How do I see the expanded storage on my cloud server? Linux - Expand root filesystem Add the disk to LVM as a Physical Volume: # pvcreate /dev/hdb1 Determine the Volume Group name and add the new PV to the volume group # vgsVG                          ...... Last Update: 2009-12-11 Can I change the private IP address assigned to my cloud server? It is not currently possible to change the private IP address assigned to your cloud server via the website portal or API.  We are working on adding this capability in the ...... Last Update: 2009-12-08 Is it possible to change the name of my cloud server instance? Currently it is not possible to change the name of your cloud server instances.  The names are automatically generated by our provisioning system.  We are planning to update the system in ...... Last Update: 2009-12-08 What is this "get_password_from_domr" script for? If you are running a linux or unix cloud server you may notice a script in the /etc/init.d directory called \"get_password_from_domr\".  This script enables the password reset functionality that is built ...... Last Update: 2009-11-25 Why does my server reboot when I perform a password reset? When you reset the password on a cloud server using the web portal or the API the cloud server automatically restarts.  The cloud server must reboot in order to reset the ...... Last Update: 2009-11-25 Why can't I ping my cloud server from the Internet? We currently do not support ping (ICMP packets) originating from the Internet.  You can ping the external public IP addresses on your virtual router but you cannot ping the cloud servers ...... Last Update: 2009-11-02 Can I manage my domain names and DNS settings in ReliaCloud? We currently do not provide DNS management functionality within the ReliaCloud portal website.  We recommend that you use your favorite domain registrar to manage your domain names.  You can also setup ...... Last Update: 2009-11-02 I forgot my administrative or root password for my cloud server. You can change the administrative or root password of your cloud server through the ReliaCloud portal website.  Log into the portal, select your cloud server, and click on the password reset ...... Last Update: 2009-11-02 How do I manage my cloud servers? Do I get shell or remote desktop access? You can remotely access cloud servers in multiple ways.  You can access a cloud server using a virtual console located in the cloud portal website.  The virtual console is like having a ...... Last Update: 2009-11-02 Where are my cloud servers physically located? Your cloud servers, applications, and data are located on computing nodes within datacenter facilities.  The datacenter facilities, owned and operated by VISI, are located in the Twin Cities region of Minnesota, ...... Last Update: 2009-11-02 Can I upgrade my cloud server storage without having to upgrade the cloud server model? At this time you must upgrade the cloud server model to upgrade the amount of storage on your cloud server.  We plan to decouple storage from our cloud server models in ...... Last Update: 2009-11-02 What kind of processors (CPU) does my cloud server use? All of our computing nodes are running Intel 5500 series (Nehalem) or faster processors.  We virtualize the physical processors and give each cloud server virtual processors (VPUs).  Think of a VPU ...... Last Update: 2009-11-02 How do I scale my cloud server environment? You can scale your cloud server environment by adding more computing and storage resources.  Basically you can scale your environment in a couple different ways. First, you can scale your cloud ...... Last Update: 2009-11-02 How are cloud servers different from a VPS? Cloud servers and VPS both provide a virtualized application environment for customers.  But that\'s pretty much where the similarities end.  In a VPS environment the computing resources and operating system kernel ...... Last Update: 2009-11-02 What is the difference between a cloud server and a dedicated server? A cloud server is virtualized server that leverages shared computing and storage resources.  A dedicated server is a physical server that is only allocated to one customer.  Customers can provision new cloud ...... Last Update: 2009-11-02 What hypervisor does my cloud server run on? Cloud servers in the ReliaCloud platform currently run on Xen hypervisors.  We plan to support the Vmware hypervisor as well in the future.  Since the cloud server is completely virtualized the underlying ...... Last Update: 2009-11-02 What is a cloud server? A cloud server is essentially raw computing power delivered as a metered service.  This computing power is encapsulated within a cloud server instance. Each cloud server instance runs on top of ...... Last Update: 2009-11-02 I accidently deleted some important data on my cloud server. Can you help me recover it? We currently do not provide data backup services for cloud server customers and we cannot help you recover lost data.  We strongly recommend that you backup your cloud server data on ...... Last Update: 2009-11-02 How do I move my applications and data over to my new cloud servers? You can transition data to your new cloud servers in a couple different ways.  First, you need to identify a data transfer protocol that you will use to copy your data.  ...... Last Update: 2009-11-02 Can I downgrade my cloud server? Currently it is not possible to downgrade a cloud server model from a more powerful model to a smaller model.  We are working on adding this functionality.  ... Last Update: 2009-11-02 How are data backups done? We make backup copies of data on our storage servers for disaster recovery purposes.  If one of our storage nodes were to crash our backups will allow us to recover customer ...... Last Update: 2009-11-02 Do you limit the number of public IP addresses I can use? You can map up to 100 IP addresses to your private cloud network.  Please contact us if you need more than 100 public IPs.  ... Last Update: 2009-11-02

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